Francisco Zenarolla

Resume

Francisco Zenarolla · Virginia Beach, VA 23455 · Francisco@zenarolla.com

Professional Summary

Analytical and detail-oriented Finance & Operations professional with a strong foundation in financial management, data analysis, and multi-unit operations. Proven ability to gather and interpret performance metrics, streamline processes, and deliver actionable business insights. Currently completing a B.S. in Financial Management with hands-on experience in campaign operations, vendor coordination, and customer service. Preparing to apply advanced analytical, financial, and operational skills to a Finance/Operations Analyst role in the retail or convenience store industry.

Education

Old Dominion University – Norfolk, VA

Bachelor’s Degree, Financial Management (Expected Summer 2025)

  • Dean’s List recipient.
  • Relevant Coursework: Financial Analysis, Managerial Accounting, Operations Management, Business Analytics.
  • Presented market analysis on Virginia retail growth trends as part of Business Analytics coursework.

Tidewater Community College – Virginia Beach, VA

Associate’s Degree, Business Administration (May 2023)

  • Completed through Kempsville High School’s dual enrollment program.
  • Coursework in accounting, finance, business law, marketing, and management.
  • Developed advanced Excel and data analysis skills for budgeting, forecasting, and reporting.
  • Participated in team-based projects requiring leadership, presentation, and project planning.

Kempsville High School – Virginia Beach, VA

Advanced Studies Diploma – Entrepreneurship and Business Academy (EBA) (June 2023)

  • Completed a rigorous business-focused curriculum emphasizing entrepreneurship, finance, and management.
  • Completed a 100-hour business internship with Dominion Solar, gaining hands-on experience in marketing strategy, campaign execution, and data analysis.
  • Developed public speaking, leadership, and business communication skills through EBA coursework and presentations.

Core Skills

Financial & Operational Analysis Microsoft Excel (Pivot Tables, Power Query, VLOOKUP, INDEX/MATCH) Data Visualization (Power BI, Tableau – beginner) KPI Tracking & Reporting Market & Competitor Research Forecasting & Budget Support Customer Experience Optimization Project Management

Experience

Independent Contractor - Campaign Operations & Data Analyst (Multiple Campaigns – Hampton Roads, VA)
Tim Anderson for Delegate (2025) | Stacy Cummings for City Council (2024) | Andy Pittman for Delegate (2023)
  • Analyzed performance, demographic, and survey response data to identify high-impact target areas, enabling more efficient allocation of staff, time, and resources.
  • Directed large-scale door-to-door and phone-based engagement operations, tracking interaction metrics to guide resource allocation.
  • Negotiated and secured hundreds of high-visibility marketing locations across multiple districts, maximizing campaign reach and brand exposure.
  • Collected and verified hundreds of petition signatures to meet ballot access requirements and support campaign initiatives.
  • Trained and supervised new team members, implementing performance tracking that improved productivity.
  • Compiled and reported interaction metrics, providing leadership with actionable insights for strategic adjustments.
Barista/Cashier – Starbucks – Virginia Beach, VA (Jul 2022 – Mar 2023)
  • Balanced high-volume customer service with adherence to operational SOPs and quality control standards.
  • Maintained accurate cash handling and point-of-sale reconciliation.
  • Utilized upselling techniques to increase average transaction value.

Certifications

  • Microsoft Excel 2016
  • Microsoft Word 2016
  • Microsoft PowerPoint 2016

Awards

  • Dean’s List – Old Dominion University
  • Excellence in Civics Education – Virginia Board of Education
  • Academic Excellence – Governor of Virginia
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Projects

Coming soon.

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